Dear Roger:

Thank you and congratulations on such an inspirational presentation. We have heard numerous speakers through the years from the U.S. and Canada, and you are, by far, one of the best. Your customized presentations, "The Communication Warp" and "Four Step Formula" stirred emotions, invoked laughter and while energizing the audience as you led us to recognize commonalities -- a definite success in our opinion.

Your talk was powerful, motivational, and to some extent spellbinding. Here are a few of the comments we heard:

• Awesome
• Fun
• Outstanding, best ever
• We need more of this type of training
• Great interaction
• Excellent speaker
• I can really use these tools or great tools we can apply

We, as the organizers of this event, want to thank you personally for making us look so good!

Sincerely,

Spencer Graham
Program Manager
and Kathy Budzeak
Program Manager
IAM/Boeing Health and Safety Institute
Tukwila, Washington

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